A LITTLE HELP GOES A LONG WAY.
Let’s get you
back to the fun.
A question, a glitch, or an idea worth sharing?
You’ve come to the right little corner of the internet.
Hello, human.
Tell us what’s up. Our studio inbox is the place for player support and general enquiries.
Email player supportStudio phone: (778) 404-5437
Your email app will open. Nothing is sent until you send it.
HELP US HELP YOU
A few little details
make a big difference.
- 01The game & your device
Game name, device model, and iOS or Android version.
- 02What happened
What you were doing and what you expected to happen.
- 03A picture, if it helps
Attach a screenshot or recording. Keep personal information out of it.
QUICK ANSWERS
Good questions.
Simple answers.
Where can I download the games?
We’re preparing Color Cove and Odd Catch for iOS and Android. Each game’s page will have official store links when it is released. Explore our games for the latest release information.
I found a bug. What should I send?
Tell us which game you’re playing, your device model, your iOS or Android version, and what happened just before the problem. A screenshot or short screen recording helps. Please don’t send passwords or payment details.
How do I change sound, haptics, or motion?
Open Settings in your game to adjust sound, haptics, and reduced motion. Color Cove also offers color symbols; Odd Catch includes a wider-zone assistance option.
How can I protect my game progress?
Current versions save progress on your device. Avoid uninstalling the game or clearing its data if you want to keep your progress. Cloud sync and transfers between devices are not currently supported.
I’m stuck on a Color Cove puzzle.
Tap a bottle, then tap an empty bottle or one with a matching top color and enough space. Use Undo to rethink your last move, Restart to begin the puzzle again, or Hint for a little direction. There’s no timer, so take it at your own pace.
How do pal powers work in Odd Catch?
Discover creatures and equip an unlocked pal from the field guide. During a catch, activate its power for a helping hand. Each pal has a different ability, so try a few and find your favorite.
Who runs LevlUp Studio?
LevlUp Studio is the game studio brand of Lab04 Ventures Inc. For studio enquiries, partnerships, privacy questions, or player support, email hello@levlup.studio.